Privacy Policy

Last updated: March 12, 2026

1. Introduction

LastRoom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B marketplace platform for last-minute hotel room bidding.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name, email address, company name, business type (hotel or travel agent), and contact information.

2.2 Business Information

Hotels provide property details, room inventory, pricing information, and availability data. Travel agents provide agency credentials, booking preferences, and client requirements.

2.3 Transaction Data

We collect information about bids, bookings, payments, and transaction history to facilitate the marketplace operations.

3. How We Use Your Information

  • To provide and maintain our B2B marketplace services
  • To process transactions and facilitate bidding between hotels and travel agents
  • To verify business credentials and prevent fraud
  • To communicate about account activity, bids, and bookings
  • To improve our platform and develop new features
  • To comply with legal obligations

4. Information Sharing

We share information between hotels and travel agents as necessary to complete transactions. We do not sell your personal information to third parties. We may share data with service providers who assist in operating our platform, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities. Contact us at privacy@lastroom.io to exercise these rights.

7. Cookies

We use cookies and similar technologies to enhance user experience, analyze usage, and support authentication. See our Cookie Policy for more details.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@lastroom.io.